No matter what type of business you are in, chances are great that you struggle maintaining contact with employees, vendors, and customers. You might have a full list of contacts in Outlook or GMail, but have a totally different set in your phone. Is all of the information synchronized or do you have different phone numbers and/or email addresses? Even more importantly, when is the last time you spoke with prospect #21? What did you speak about? Many times your greatest leads are right in front of you. Don’t lose touch with the most important people to your business – those that have previously expressed interest in your company.
Keeping these notes is dead simple in Highrise. You can use Highrise to track leads, make deals, and even send text message reminders to yourself to follow-up with customers. I make it a habit to record notes from all of my conversations immediately afterwards in Highrise. The CRM market is flooded with bloated software that simply overwhelms the user and ultimately consumes too much unnecessary time. Sometimes the best solutions lack dozens of bells and whistles – they stay out of your way.
If you think your company could benefit from Highrise, you can give it a try for free. Their solo plan works great for one person and if you find that you need more space and users, you can upgrade at any time.

This is the company blog for Port City Color Copy. Authored by Company Owner William Lang, this blog is focused on simple tips and tricks for small business owners.
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